Our Website Revamp: More than Just a Facelift

Although we like to look fresh and current, this isn’t the driving force behind the present revamp of the ICT-KM Program’s website. Our focus continues to be on providing our audience with an easy-to navigate, content-rich site. You won’t find any unnecessary bells and whistles on the soon-to-be-launched site, but you will be able to locate content with ease, take advantage of our interactive features, and follow what we do.

The new site, along with our blog (currently free and hosted at wordpress.com), will soon be relocated to our own WordPress content management system (CMS). But don’t worry; we’ll still be reachable at ictkm.cgiar.org. The move means that our blog will be more visible and accessible than it is presently, with information about us and what we do cross-linked and cross-promoted across the site.  In short, the new site will revolve around the blog, with lots of shortcuts to the social media we use the most, pictures, videos, twitter, etc. – all of which represent our overall approach to communication, outreach, being out there and interacting with like-minded people. Visitors will also be able to leave comments about the site content and contribute to the blog. This is the fun part of this new adventure.

However, our job is not just going to be more fun, it’s also going to be a whole lot easier for us behind the scenes. We are a small team at the Program, so we look forward to doing our housekeeping in one place, instead of managing two sites ( ictkm.cgiar.org and ictkm.wordpress.com). The CMS also means that will be faster and more accurate in keeping the site’s ‘stable’ content clean and fresh.

We’re all stat junkies at the Program, so we just love the idea that we’ll also be able to monitor and analyze traffic all at once.  This means, we’ll instantly gain more insight into how we’re doing on the Web and make adjustments accordingly.

What more could we possibly want? Well, we do have a little wish list:

• an even more loyal audience (not that we’re complaining about our present followers)
• more involvement from our audience in commenting, reviewing and sharing what we publish
• more visibility and attribution for our blog authors, who are going to have more space to express themselves

With the help of you, our audience, we hope to realize this list.

We look forward to welcoming you to our new site later this month. Check back soon for news of our launch date!

 

The Face behind Our Popular Social Media Series

Meena Arivananthan

Six months ago, when Meena Arivananthan posted the first installment of her Social Media Series on our blog, no one could have envisaged the impact and popularity of her articles. This versatile woman has a passion for both writing and knowledge sharing, attributes that are evident in her posts. Indeed, those initial pieces, written in Meena’s informative, reader-friendly style, guaranteed that visitors to our blog would keep coming back for more.

A Knowledge Management and Sharing Officer tasked with overseeing our Triple A Project, Meena joined the Program at the beginning of 2009, a mere three months before she began writing her blog series – an obvious testimony to her ability to quickly embrace new technology and tools and translate her  know-how for others to understand. However, this modest young woman is quick to point out that she couldn’t have written some of her pieces without input from Antonella Pastore and Simone Staiger-Rivas

Find out more about Meena in her Program profile.

If you missed any of the articles in Meena’s series, the following handy recap will let you know where you can get information and tips on using newsfeeds, wikis, microblogging, and much, much more:

1. Microblogging
Looks at microblogging tools like Twitter and Yammer

2. Blogging for impact
Blogging and agricultural research

3. Social Media: how do you know it’s working?
Incorporating social media into your communications strategy

4. Social Networks: friend or foe?
Using social networking sites to your advantage

5. Social Media: Are You Listening?
Practicing social media listening

6. Social Bookmarking: storm-a-brewing
Social bookmarking and the CGIAR

7. Wikis, sites, docs and pads: the many flavours of collaborative writing
Tools for collaborative writing

8. Are newsletters a dying breed?
How effective are e-newsletters today?

9. Newsfeeds: delivering the latest news to your virtual doorstep; and ways to share it!
Taking advantage of newsfeeds

10. Put it out there! Tools for photo, video and slideshow sharing
How to share photos, videos and slideshows

11. Social Media: The Next revolution
How agricultural research and development organizations can leverage the popularity of social media to get more mileage out of their research outputs

 

ICT Infopoint – Providing CGIAR staff with ICT training materials, guides, application links and useful tips

If you are looking for good ICT practice guides, or want to find out more about low-bandwidth collaboration tools, or see what CGIAR-wide applications are available to you, then ICT Infopoint is the place for you. ICT Infopoint provides CGIAR staff located at headquarters and in regional offices with a convenient one-stop location on CGX2.0, where they can find timely and up-to-date ICT information and links. If you need to speak to someone about your ICT problems, ICT Infopoint can also help by providing you with the contact information of all CGIAR Center Helpdesks. ICT Infopoint is open 24/7, so please drop by anytime!

This handy resource will be updated regularly with content from the ICT-KM Program and the Centers, as it becomes available. ICT Infopoint has also received input from several ICT support staff in small offices in Africa and India, enabling content to be developed that could potentially help them and local researchers improve the way they work and collaborate.

ICT Infopoint is a collaborative effort involving input from the ICT-KM Program’s Second Level Connectivity Project and the CGIAR Centers.  Formerly known as the ICT Briefcase, an output of the Second Level Connectivity Project led by Ian Moore (ILRI-ICRAF), this resource has been further refined in terms of design and content by Tania Jordan, ICT-KM Technical Coordinator, and Antonella Pastore, CGXchange Project Coordinator.  The change of name from ICT Briefcase to Infopoint was made to better reflect the present-day product.

Please come on by and check it out for yourself!

If you have any suggestions or comments about ICT Infopoint, please contact the CGXchange team at cgxchange@cgiar.org.

 

We’ve come a long way – An interview with Shwu Jiau Teoh

In the beginning … 

Shwu Jiau Teoh

Way back in the early 1980s, there was no email in CGIAR. When scientists wanted to collaborate with each other, they did so using the technology available at that time: phone, fax, telex and cable. Some of these communication methods were often slow and unreliable, and always expensive – factors that had a direct bearing on critical research efforts. Then in 1985, with the advent of email across the CGIAR System, things began looking up. Almost overnight, day-to-day communications became much faster and cheaper. However, long-distance collaborative efforts could still be slow and, at times, confusing.

The age of social media

Fast forward to the 21st century and we have a completely different scenario on our hands. Welcome to the Age of Social Media!

To find out how today’s scientists are collaborating in the CGIAR, we caught up with WorldFish GIS specialist Shwu Jiau Teoh at her office in Penang, Malaysia.

“I feel social media is changing the way some CGIAR researchers work with partners and present the results of their research,” she says. “For example, my team uses Google Sites to share documents and collaborate. It’s easy to create a website using the Google Sites template. You don’t even have to have a programming background – I picked it up in a few minutes. It’s ideal for accessing and sharing information and it’s free.”

Site features

Shwu Jiau is also impressed with the various features and functions of Google Sites.

“My team in Penang needs to be able to share information and collaborate with our Chinese partners while working on our project Valuing Living Aquatic Resources of Wetlands in China, led by Dr. Suan Pheng Kam,” she explains. “We started using the site last May, when the project first got underway, and we feel that the 10GB of storage (Google Apps standard edition) is more than enough for our needs. We have created content on a public Google site, so that visitors are informed of our work as the project advances. But we also set up a restricted site available to just our team members for sharing knowledge and documents in one place. The site settings allow us to easily assign different levels of permission to our members.

“Any changes to a document are tracked in a history archive, so we can follow the evolution of a document as it is accessed and changed by the various team members. There’s also a calendar, a section where members can see announcements in real time, and a page for project and research documentation. A dashboard page, which is by default a two-column webpage with four placeholder gadgets, automatically gives an overview of the project: an embedded calendar with the most recent posts from the announcements page, a list of updated files from the project document page and links to the different research components page.

File Cabinet

Of all the easy-to-use features available on Google Sites, this GIS specialist feels the File Cabinet, in which project documents and literature are stored, to be the one that team members value the most.

“Without Google Sites, we would have to communicate via email, which wouldn’t be convenient when we want to share large files, as some mail boxes have limitations,” she explains. “The File Cabinet is very useful for storing our reports and research literature. In addition, it immediately displays the latest version of all our documents. This makes it easy for team members to keep up to date and also helps with the compilation of donor reports – this is easily done by referring to the related documents available on the project page, without having to search through all the annexes.

“We also use the File Cabinet when we want to prepare material for a workshop and need input from our Chinese counterparts. At the conclusion of a workshop, we usually upload material from the event onto the site for the team members to access and also embed into the site a Picasa slideshow that displays the workshop photo album. There’s no way we could go back to using just email to accomplish this.”

It looks as if Shwu Jiau and her team have their feet firmly planted in the 21st century.

For those who are already using Google Sites, we’d love to hear your story, too.

 

Francesca Pelloni – Returning with a Passion

Francesca Pelloni

Life is a balancing act. Finding an equilibrium that works for you, your family and your friends is often difficult to achieve. And no one knows this better than AGCommons Project Officer Francesca Pelloni. After a five-year hiatus of sorts from the hectic world of IT project management, she is back with a well-grounded enthusiasm for her career and a strong sense of purpose that will surely benefit the Project.

“I took a break from full time work because, like so many people these days, I found myself working from morning till night, with little time or energy left to devote to myself or my family,” she explains. “Although I did do some consultancy work during the past five years, I basically took the time away to discover what I wanted out of life.”

Fortunately for the ICT-KM Program, Francesca was planning to resume her career at a time when the Program had just committed to manage a new project funded by the Bill & Melinda Gates Foundation: AGCommons.

When Francesca talks about the AGCommons Project, her passion is palpable. “It’s certainly challenging to work on a big project again, but I’m excited about the possibilities,” she says. It’s great to be involved in something that has the potential to impact so many lives in Africa.”

This project officer also has a thirst for knowledge that goes beyond the information necessary to carry out her job well.

“I love learning about new things,” she says. “Although I wasn’t a complete stranger to geographical information systems when I came on board, I’ve learned so much about this technology, and this has given me a greater insight into how such systems impact most of our lives on a daily basis, sometimes without us even realizing it. Each project I’ve managed in the past has enlightened and enriched my life in a similar way. That’s one of the things I love about being a project manager.”

An insatiable thirst for knowledge is sometimes indicative of someone who is not afraid to embrace change and challenges; something that holds true for this native of Rome.

“I got into project management quite by accident,” she says. “I majored in humanistic studies and political relations at university, then got married and had my daughter. When I entered the work force a year later, it was as an assistant to the Managing Director of the Inter Press Service (IPS), an international agency that focused on the third world, as developing countries were referred to back then. At that time, the organization had offices in 90 countries, and I helped coordinate their ICT activities. That was the start of my project management career.”

In 1995, Francesca joined the UN’s Food and Agriculture Organization (FAO), where she was involved in a project that was responsible for equipping the organization’s field offices with email.

“I was there for two years,” she says, “and I’m amazed when I look back and realize that FAO offices have only had email for 14 years. It seems like it’s been around forever.”

After her stint at FAO, Francesca moved to Milan to manage other IT projects of a different nature and in a different environment, with a company in the private sector, after which she made the decision to move to the countryside to lead a simpler, less chaotic life.

“It was an interesting time,” she says, recalling the move. “I suddenly found myself with a completely different rhythm. Having the whole day at my disposal to do as I pleased was yet another new experience. I learned a lot of different things during my time away: I learnt about plants and how to grow flowers and vegetables, horse riding, piano lessons and belly dancing. I also took time to travel and indulged in my passion for cooking.  I can now make a mean Ravioli di Magro, even if I say so myself.”

She adds, “I love to eat. I don’t think you can cook well if you don’t love to eat.”

The same passion that Francesca has in the kitchen is also reflected in her enthusiasm for her new role in the workplace; something that’s bound to have a positive effect on the AGCommons Project. 

 

 

News from the Ongoing Social Media in International Development Workshop

Thanks to Nancy White, workshop facilitator for sharing this update.

The “Social Media in International Development” Workshop kicked off on September 7th with four CGIAR members, two World Bank staffers, a representative from a Dutch NGO and from an Australian university.

With this diversity, the group was off to a great start in their work to understand the application of social media in international development. We covered four continents and 5 time zones!

The first week focused on understanding social media and the context for the its use in development. There are many potential applications from supporting scientific research, collaboration, engaging with stakeholders and disseminating information. The accompanying mind map offers a glimpse of the conversation, which included  defining social media, exploring the participant’s potential applications and then beginning to open up the implications of the use of social media.

Click here to enlarge

These week one conversations held  asynchronously online and with a weekly telephone/skype call set the stage for week two which began an exploration of three types of social media identified by the group: blogs, wikis and collaborative platforms. This activity will culminate in the production of a summary page on a blog, wiki or added to the existing base resource of the Knowledge Sharing Toolkit http://www.kstoolkit.org

In addition to the conversations,

• the group used and gave positive reviews of the recently released FAO IMARK module on social media,
• listened to podcasts from workshop guest, William Anderson on open science and scientists uses of Twitter
• and had as an option the chance to do a personal exercise on online identity

 

ICT-KM Supports the Global Conference on Agricultural Research for Development (GCARD)

The ICT-KM Program is supporting the GCARD process, starting with the e-consultations that should contribute a great deal in enhancing the development value of research.

Organized by GFAR, the Global Conference on Agricultural Research for Development (GCARD) is more than just a Conference – it’s a multi-year process of learning and continuous updating of the global agricultural research for development (AR4D) system. The aim is to create new ways of working together to enhance the development value of research. GCARD will be an open and inclusive process for consultation and change, which will aim to reshape agricultural research and innovation, improve resources for research, and increase its development impact.
The GCARD 2010 will result in an action plan and framework to improve agricultural research and innovation globally.

Through CIAT’s Simone Staiger-Rivas, the ICT-KM Program provides the coordination of the e-consultation process as well as support in their facilitation.

Get involved by subscribing to the regional e-consultations of your choice, following the GCARD blog or tweets.

Listen to an interview of Nancy White with Simone Staiger on the GCARD process

More about the e-consultations

 

Want to improve the impact of your research? Knowledge sharing tools can help!

Are you a researcher? Do you work in a research organisation, project or program? Are you looking for ways to better conduct your research for development, share knowledge, engage with stakeholders, and achieve impact?

To help answer those questions, visit ‘Improving impact through knowledge sharing in research‘ the newest context page to be recently added to the Knowledge Sharing Toolkit.  The new page offers people ideas, experiences and inspiration on recommended tools and methods to share knowledge during the research project cycle.

The Knowledge Sharing toolkit has consistently provided lots of information on tools and methods for knowledge sharing. However, it has been striving to make this information more relevant and accessible to people’s needs and situations.

To help its visitors even better find what they are looking for or figure out what they may need and could use- a ‘What is your context?’ page was also developed.

The new context page on knowledge sharing in research-‘Improving impact through knowledge sharing in research‘- takes people right into the research process with a basic diagram of the research cycle and its key stages.

These stages are presented as ‘entry points’ through which knowledge sharing approaches can be made use of to address certain shortcomings and limitations which traditional research may experience such as:

1. a lack of inclusion of priorities, needs and realities from the ground
2. inadequate use of other sources of knowledge in planning research
3. poor collaboration with stakeholders during research activities
4. limited understanding of how research results can most effectively be made use of
5. ineffective ways of getting knowledge to target groups
6. limited opportunities for learning within research process

To address these, the context page invites visitors to consider which stage of research they are in- and asking a key question related to improving that stage. The page then provides a list of suggested methods- both Online tools and Methods as well as Other Knowledge sharing Tools and Methods- to try out. These tools and methods are linked to other pages within the toolkit. Tags of related topics are also provided.

Example:

Stage 1: Identifying research (questions) to undertake

• How can we share knowledge, methods, experiences and ideas to help identify research questions or concepts which are necessary and will provide knowledge and solutions which will have an impact?
  Online Tools and Methods: Online Collaboration Platforms, Online Surveys, Wikis, Blogs, RSS, Discussion Forums
  Other Knowledge Sharing Tools and Methods: Impact Pathway approach, Outcome Mapping, Learning Alliances, Visioning
  Tags: relationship, collaboration, inclusion, prioritization, knowledge sharing, demand

This information has come out of the resources collected, knowledge generated and experiences of the recently concluded two-year CGIAR ICT-KM Program’s Knowledge Sharing in Research project (2007-2009). The framework on which this context page is based was developed and tested particularly through 6 Pilot Projects.

These Pilot Projects are all projects of CGIAR Centres or System-wide or Challenge Programs which proposed to pilot the use of various knowledge sharing approaches and principles in their activities. This included:

• The facilitation of sharing of methods and experiences for research prioritisation assessment which was developed into a book-lead by a CIFOR scientist

• The convening of a Farmers’ Conference to bring out the knowledge, experiences and needs of farmers to help in planning of activities of the Participatory Plant Breeding department at ICARDA

• The use of a learning alliance approach by the IWMI WASPA project to bring together relevant stakeholders to link research to action

• Another IWMI Pilot Project-working across a number of wastewater projects, made use of World Cafes, radio programs, and flip charts to figure out with target stakeholders what messages would work to promote adoption of better practices in wastewater irrigation

• The IRRI-lead Pilot Project worked with key stakeholders to understand how to write and package research results from projects working on rice in the Northern uplands of Laos, and created factsheets which were uploaded into the Laos Rice Knowledge Bank (online tool)

• The use of outcome mapping and most significant change approaches to increase the knowledge sharing and learning together with stakeholders as part of monitoring and evaluation activities by a fish culture project of WorldFish

The selection of tools for each of the stages of the research cycle is based on the results and experiences of these 6 Pilot Projects as well as other projects and other documented cases. Documentation of the Knowledge Sharing in Research project, its pilot projects and other activities  can be found on the Documentation and Outputs page of the KSinR website section.

But this is not a blue print approach and each research project needs to find what fits with its own context, needs and objectives–the tools presented in this context page are just some suggestions to help.

If you have also used knowledge sharing approaches in your research let us know what you have done and how it worked. If you try any of these suggested approaches out, also let us know how it worked. You make contributions to the Knowledge Sharing Toolkit to keep it a living and dynamic resource by signing up and adding your methods, ideas and experiences.

 

Social Media: The Next Revolution (#11 Social Media Tools Series)

Why do some of us shy away from trying out new technology such as social media? I can think of several reasons: too complicated to figure out; too expensive to implement; my supervisor/colleagues would never approve; more suitable for geeks and teenagers; it’ll take too much time … Or my personal favorite: I like things the way they are now.

Yes, change can be a pain, because it can shake up your organized, structured existence. However, we can’t close our eyes and hope the Internet will go away. While I feel we should not jump onto the social media bandwagon just because everyone else is doing so, social media’s potential cannot be denied. Whatever the reason people give for avoiding social media, don’t let ignorance and fear hold you back from what will probably be the next revolution in the way people communicate.

Social media is breaking down communication barriers: allowing people to reach out to others around the world – letting them connect, engage and share among themselves. Now more than ever, agricultural research and development organizations such as ours can leverage the popularity of social media to get more mileage out of their research outputs.

Social media tools can help you in your role as researcher, manager or communicator.

If all you’re interested in doing is organizing your online world, there are several social media tools that can simplify your life. These include social bookmarking sites that can help you organize your website resources and scientific literature. And if you’re struggling to keep abreast of updates from your favorite websites and blogs, newsfeeds may be your ticket out of mayhem. However, if you are yearning for more, hoping to connect with like-minded individuals or wanting to share your organization’s research with a larger audience so that it can be used, applied and improved upon, then read on!

The true value of social media lies in its ability to form communities organically. Often these communities, or social networks as they are called, come together because of common interests or a shared purpose. It is a nurturing environment filled with trust and camaraderie – the perfect milieu for effective collaboration and the sharing of ideas, information and knowledge. Add to that an outreach across vast geographical distances and the cross-linking between the different social media tools, and voila! You have a global, inter-linked audience at your fingertips.

Social media can give your communication strategy a boost in the following ways:

• It can help you tap into a large, global audience base and go where the people are these days – the Internet!
• The way people source for information has evolved. They are more discerning, preferring to seek out recommendations and suggestions from their colleagues, peers and experts. Information overload is a major concern, so people will not waste their time visiting a website, blog, database or any other resource unless someone they trust points them in that direction.
• The usual way we do business is slowly coming to an end. Pushing information out to your target audience does not guarantee that it will be read and used. Information is useful only when it is received by the right person, who is looking, at the right time. Use social media tools as vehicles to get your message out.

How social media can boost your communication strategy:

Increase Visibility

• Create awareness by raising the profile of your organization on social networking sites. Cultivate long term support for your organization by creating your own network of scientists, research partners and interested individuals.
• Use social media tools to promote your projects, events and activities. Announce time-sensitive, newsworthy items and get a head-start on others by microblogging. Microblogging involves posting short sentences (max 140 characters) that can be used to promote your journal article or a useful website, act as a reminder for an activity, or even ask questions. Tip: Ensure that your microblogging network consists of like-minded individuals who share your interests and concerns so that the information exchange is meaningful. Be prudent in selecting whom you follow.
• Promote your name: use social media to establish your reputation in the research and development arena. Blogging is a great way for researchers to share their research ideas with others and gain feedback from a wider, online audience. A recent Blog Tips post  provides practical reasons why blog sites may surpass websites in generating traffic to increase Internet presence.Well-thought-out blogs attract people with similar thoughts and queries, people who can validate your ideas and also challenge you by sharing varying opinions.

Engage people

• Promote issues that resonate with people to encourage involvement and gather support for your cause. A great example of this is the Obama campaign which relied heavily on social media to garner visibility and support, resulting in victory for the Obama camp.
• Form strategic alliances with influential people and institutions that help boost your organization’s profile.
• Source expertise or talent, whether potential research partners, service providers or other experts.
• In the ICT-KM Program’s Social Media Tool series, I shared some thoughts on how social networking sites can help you engage with others. Reinforcing the sentiment that it is easy to find and connect with people of similar interests and even easier to set up online groups, Christian Kreutz and Giacomo Rambaldi provide interesting examples of local and global engagement. They also describe the various levels at which people engage while participating in social networks.

Share Knowledge

• Social media transcends geographic boundaries. Test your research ideas by sharing them with your colleagues globally. Collaborate, enrich and validate your work at a fraction of the time and cost associated with face-to-face meetings. As wide-reaching as it can be, collaborative sharing sites also come with security options that allow secure knowledge sharing.
• Create an environment where people recognize your expertise, and establish your organization as the expert in your field of research. Whether you are a researcher who is new to a field and eager to learn more, or the resident expert, share your knowledge and experiences by contributing to insightful blogs. I may be new to blogging, but already I’m learning so much from just opening up to a new community. My boss, Enrica Porcari, CGIAR Chief Information Officer, is a regular blogger and attests to its value. As she believes, and as I have been experiencing, blogs go beyond just sharing your words. The true value of blogging is in the exchange of information and knowledge, and the nurturing environment that allows differing ideas and opinions to emerge without defensiveness.  See how these successful bloggers use their expertise to share and learn:
  • Agricultural Biodiversity blogs  (by Luigi Guarino and Jeremy Cherfas, who are living their passion for all things related to biodiversity in agriculture)
  • ICT-KM Blogs (Blogs on knowledge sharing and social media in the CGIAR by 6 active bloggers and many guest bloggers)
  • Blog Tips (On blogging and social media for non-profits)
  • NEW: Rural Climate Exchange (new CGIAR blog connecting agricultural and environmental science to the climate change agenda) 
• Share your photographs and videos online. Place useful slides online so others can learn from them. Tip: Think about the keywords/tags that you use to describe your product, such as blog, photograph, slides, videos, etc. How would you search for information online? Use that as a guide for your tags.
• Get more mileage out of your research outputs by filtering content to fit different social media tools. Think of social media as strategic communication lines that branch outward to several different networks, which in turn branch into other networks.
• Reach out to interested people outside your regular circle and gain valuable ideas/feedback from your pool of social networks. Practice what some call social listening.

As my colleague Simone Staiger-Rivas often quotes, “Social media is not about technology. It is about conversations enabled by technology.”

• Going beyond self-promotion, we should be paying attention to conversations that are already ongoing on social media sites; conversations that we are also passionate about. Sharing is a two-way process, and we should take the time to interact with others in a similar fashion.
• Share resources within interested communities and broaden horizons at a fraction of the time it would take to search for data or information or knowledge on your own. Social Bookmarks and Newsfeeds are great for keeping track of what’s being published on your favorite websites and blogs. Share this with others, and see the favor being returned manifold.

Consider your communication goals when you decide to incorporate social media into your strategy:

• Decide on whether you want to increase visibility for your organization, share knowledge or engage people.
• Choose the right social media tool(s) for your organization based on the target audience, research content and technology available.
• Start small. Many social media tools are relatively low-cost to implement in your organization:
  • Experiment with a low-risk pilot project.
  • Use short timeframes, anywhere from a few weeks to a few months.
  • Evaluate your progress with pre-determined goals and measure its success. Read Antonella Pastore’s post on how to check if social media is working for you.
  • In the event a social media tool does not work for your organization, it is wise to let go and start over with a different, more suitable tool. Don’t take it too personally.

 Until you try social media out for yourself, you will never know what you’re missing. This reminds me of the days before the mobile telephone came along. Can’t imagine your life without it now, right? Similarly, the potential of social media is limitless. When you use several social media tools in tandem to inform, disseminate, share, collaborate and interact, you work within an environment of networks that grow exponentially. That’s power you can’t afford to ignore. Resistance is futile!

Till next time.

Resources: 

• ICT-KM Social Media Blog series (articles on using social media tools in research and development organizations like ours)
• Knowledge Sharing Toolkit (social media tools in the research and development context)
• Blog Tips (Blogging in the non-profit context)
• Web2forDev (Web 2.0 for Development Gateway)
• ShareFair (A knowledge sharing fair involving FAO, IFAD, CGIAR and many other research and development partners)

 

Announcement: Social Media for Development Workshop

“Social media is using the Internet to collaborate, share information, and have a conversation about ideas, and causes we care about, powered by web based tools.” – [We Media]

Background
From the learnings from the successful pilot (See blog posts about the event), and second  Social Media Online Workshop, the CGIAR through its ICT-KM Program, is pleased to offer a new online opportunity for social media explorations, this time with the specific objective to embed social media in participants’ contexts of international development work. This fully online workshop will run from September 7 to 25, 2009.

Social media offers development practitioners and organizations a move from “push” communications towards a place where we can interact with our constituents, listen and engage with them in ways we never could before. It enables us to network with colleagues and some stakeholders. If facilitates collaboration in the lab and in the field.

Social media also offers so many options that it can be overwhelming. This workshop focuses on exploration of social media from some specific development contexts. So instead of saying “there is a tool, how can we use it,” this workshop seeks to answer “we need to do this activity, how can social media support it and under what circumstances.”

If you ask yourself questions like these, you might consider joining the workshop:

• How can I support collaboration in wide-spread teams?
• How can I provide opportunities for open dialogue with my stakeholders?
• How do we support communities of practice and thematic networks, online and offline?
• How do we share our content and knowledge effectively online?
• How can we make use of social media under low-bandwidth constraints?

This online workshop is designed for researchers, research and development communications professionals and knowledge sharing practitioners.

Objectives of the workshop
This three week online workshop will provide a collaborative, peer based learning opportunity for you, as development practitioners, to address if and how social media can help address your needs, opportunities or challenges related to collaboration, participation, or communication. By the end of the workshop you should be able to understand and analyze the opportunities that social media can offer in the view of your specific research and development context, identify some potential tools and create a plan of action.

During this workshop you will:

• Identify possibles usages of social media through small group synchronous and full group asynchronous conversation, exploring opportunities and constraints related to your work.
• Obtain an understanding and appreciation of the role and value of social media.
• Explore 2-3 different social media tools which may be appropriate for your context.
• Start to plan the implementation of one or more social media tools that fit our work environment.
• Learn from participants of mixed professional and organizational backgrounds.

Outline of the 3-week event

• Week 1 to 2 – Context and Application of Social Media: Introductions, and telephone conversations in small groups to assess your research for/and development context and identify opportunities for social media practices.
• Week 2 to 3 – Testing Social Media Tools. Explore select social media tools in small groups.
• Finalizing week 3 – Reflection for Action. Reflect on individual and group learning of the past two weeks and  create an initial plan for social media implementation.

Maximum Number of participants: 18

Language: English

Participant Requirement/Dedicated time: This workshop offers an in-depth exploration of social media tools adapted to your specific context with personalized support and work in small groups. To do this, we ask the following of each participant:

• Organize your agenda to dedicate up to 1-1/2 hours per day during the three weeks. If you will be on travel and won’t have time in a particular week, save some time for “catch up.” If you will not be able to participate in more than one week, please consider taking a future workshop. It will become hard to catch up after missing significant time.
• Participate in weekly telecons of  60-90 minutes. These are scheduled for the afternoons for those in Europe and Africa, mornings for North and South American, and evenings for Asia. We will try to accomodate all time zones as best we can.
• Read and respond to blog posts
• Explore at least 2 tools
• Reflect and share your learnings on the workshop blog and wiki
• Complete a pre- and post-workshop survey.

Open to: CGIAR staff, not for profit partners, agricultural and development organizations. Individuals, consultants and members of for profit organizations may join on a space available basis as the unsubsidized rate. (See costs below)

Platform: Blog, Skype and/or telephone, email and wiki. Our teleconference platform allows you to call for free using Skype. If you choose to use a landline for the conference calls, you will be responsible for long-distance costs. You should have regular access to the Internet. Some tools may not be accessible for those with low bandwidths. You may need to check with your IT department, as some web-based services you wish to explore may be currently blocked in your organization and you may need to seek support to access them.

Facilitators: Nancy White (Full Circle Associates), Simone Staiger-Rivas (CGIAR-CIAT), Pete Shelton (IFPRI)

Cost: USD$ 850. Individuals who work for for-profits or consultants: USD$ 1050.

Contact: Please write to Simone Staiger-Rivas (s.staiger[at]cgiar.org) for questions and subscription by August, 10 at the latest.

 

ICT-KM Newsletter for 3rd Quarter 2009 is online

Stories in the latest newsletter:

• Reinventing Agricultural Science
• Finding the Right Pathway
• Rice Science in the Digital Age
• Social Media Kick-off at CIAT
• Knowledge Sharing: Chapter Two Comes to a Close
• Social Media Workshop 2: Don’t Get Left Behind
• Social Media Tools Blog Series: And Then There Were Ten…
• Hackers in the House

Enjoy and let us know what you like the most.

 

And then there were ten …

When we began our blog series on Social Medial Tools two months ago, we had no idea how successful it would be. Feedback from readers has been positive and encouraging, so much so that Meena Arivananthan (who has written the series with input from Antonella Pastore and Simone Staiger-Rivas) finished the tenth post on these tools a few days ago. And there’s no stopping her.

For easy reference, we have assembled the various links to these mini tutorials below, so you can now tell at a glance where to get help on newsfeeds, wikis, microblogging, and much, much more:

1. Microblogging
Looks at microblogging tools like Twitter and Yammer

2. Blogging for impact
Blogging and agricultural research

3. Social Media: how do you know it’s working?
Incorporating social media into your communications strategy

4. Social Networks: friend or foe?
Using social networking sites to your advantage

5. Social Media: Are You Listening?
Practicing social media listening

6. Social Bookmarking: storm-a-brewing
Social bookmarking and the CGIAR

7. Wikis, sites, docs and pads: the many flavours of collaborative writing
Tools for collaborative writing

8. Are newsletters a dying breed?
How effective are e-newsletters today?

9. Newsfeeds: delivering the latest news to your virtual doorstep; and ways to share it!
Taking advantage of newsfeeds

10. Put it out there! Tools for photo, video and slideshow sharing
How to share photos, videos and slideshows

 

Put it out there! Tools for photo, video and slideshow sharing (#10 Social Media Tools Series)

Sometimes I face bouts of uncertainty and wonder if the work we do in the CGIAR really reaches the people for whom it was intended. I know others feel the same way, as I’ve had conversations with people on this very topic. Since I started working with the ICT-KM Program, I’ve had the opportunity to examine this concern through a benchmarking exercise that the Program is spearheading.

Simply put, this activity allows us to measure our (the CGIAR Centers) research outputs in terms of availability, accessibility and applicability. My colleague Peter Ballantyne and I have been collecting, collating and analyzing data from various Centers to find out exactly how available and accessible their research outputs really are. But that’s a different story.

While your Center may advocate potatoes, maize, rice or tilapia to tackle the food crisis, in the longer term we all share a common goal: to reduce poverty in underprivileged communities. The science we do is practical – it has application. While classical research is also important, we do not have the luxury of time in the CGIAR. Our research has to show impact where it’s needed, and this can only be achieved if it reaches the right people in the fastest, easiest way possible.

“Now where do social media tools come in?” you may ask.

Besides our final products (journal articles, reports and other Center publications), we should consider making our research by-products, such as slideshow presentations, photograph collections and video clips, just as accessible. When we make our work available to a wider network; when our work is accessible in a way that it may be used, re-used and adapted for application; and when we make our PIGs fly; only then can we say we are truly “nourishing the future through scientific excellence”.

Last week, when I wrote about using newsfeeds to establish a scientist’s or professional’s credibility as an expert, the underlying idea was that when we share our research outputs with colleagues, peers, national partners and the scientific community at large, we create a credible resource into which others can tap. In the same vein, we can be the first place scientists or potential science partners go to when they need photos, videos, presentations, etc.

So if you wonder why you, the CGIAR scientist, should consider using social media tools to share your photos, videos, presentations, etc., here are two reasons:

• Internal: social media tools minimize email clutter. Large files that would normally clog up your inbox, can now sit comfortably on the Internet, ready for you or your colleagues to access as and when required.
• External: establish your presence as an expert. Social media tools allow you to reach many different network groups. You no longer need to stay within a tight circle of the usual suspects. You have greater outreach.

When we share our information via social media tools, we make it available and accessible in a location where everyone else is hanging out these days: the Internet. Photo, video and slideshow sharing sites often have their own search and tagging facilities that allow anyone interested to discover your information.

I’d like to stress that sharing information with social media tools does NOT mean you should give up publishing the same information on your own Website, and it most certainly does NOT replace the good practices of storing and cataloging your files in Center databases/repositories that maintain institutional memory. Imagine these tools as a variety of fishing nets that can be used to capture as many fish as possible in that huge virtual sea commonly known as the Internet.

Or as Simone Staiger-Rivas put it in her presentation on making the most out of social media, it’s about reaching out to as many users as possible. After sharing her presentation on Slideshare for just one day, five times the number of people who had seen Simone’s live presentation had seen it online – four months later, a whopping 1,839 people have viewed the presentation online.

Where to share photos, videos and slideshows

There is an overwhelming array of social media tools that can help you share photos, videos and presentations easily. Without needing any IT-related knowledge, it’s all a clichéd click away!

Photo sharing:

• You can sign up for a free account, or a “pro” account that entails a charge for unlimited uploads.
• Upload and share photos.
• Categorize photos as either public or private, and attach copyright permissions ranging from reserving all rights to sharing the photos freely for others to use.
• Photos can be organized into sets and tagged, enabling people to find specific photos and allowing publishers to point out their photos of choice.
• Re-use Flickr images, especially those labeled ‘Creative Commons’, on web pages, slide shows and publications.
  o Consider those photos you’d like to share with others, make them accessible, and assign copyrights, watermarks or Creative Commons as appropriate. Think big! Your photos could well end up on a major website or in important blog piece!
• Examples on Flickr:

o   IRRI Images and Photo Sets (note the number of views)

o   ICT-KM Knowledge Sharing Projects Photo Sets

o    WorldBank Photo Collection

• Similar to Flickr.
• Integrates well with Gmail and free server space on PicasaWeb to store photos just like Flickr.
• Share albums via a ‘secret’ URL, so search engines won’t find your photos – only those people to whom you send the link. This is useful, for example, if you need someone to select pictures for a publication or a site.
• Good photo editing tools.

Video sharing:

• The biggest video sharing site at the moment.
• Huge audience base to tap into when embarking on an event or campaign.
• Videos need to be compelling as they will have to compete with thousands of others for attention.
• Keywords or tags should be well thought-out.

• Supports a variety of video formats.
• Hosting, distribution and advertising platform for creators of Web shows.
• Provides content creators with free hosting.

• More polished than YouTube.
• Growing audience base.

Examples:

• Bioversity International on YouTube
• ICT-KM on Blip-TV
• IAALD on Blip.TV
• Charity: Water

Slide presentation sharing:

• PowerPoint slides can easily become huge once you’ve added pictures – and a pain to send to colleagues. This option lets you place your slides on a website.
• Add your comments to each slide so that your audience doesn’t lose the context of your presentation.

Google Presentations:

• Lets you create, share and edit presentations online with colleagues in different locations.
• You can upload ready-made PowerPoint or pps presentations of up to 10MBs in size, which can then be shared or embedded into any website. See this handy tutorial: http://www.cgxchange.org/collaboration-tools/get-started-with-google-presentations.

Examples:

• Agroforestry
• Social Media presentations on SlideShare

I’ve only highlighted a few tools for sharing photographs, videos and presentations. For others, do go to the KS Toolkit . There are more sprouting up even as I write this. There are also social media tools that allow you to share pictures, send and receive emails, and connect with friends, all in one place. Yes, I mean Facebook, which I latched onto when Yahoo! Pictures shut down a while ago.

So as always, keep an open mind and try these tools out! There is no “ONE” perfect tool for sharing your work. We’d love to hear about your experiences using these tools, so please feel free to leave a comment.

Till next time …

My thanks to Antonella Pastore and Tania Jordan for their technical input.

 

ICT-KM Knowledge Sharing work featured in IFAD news

Our work in Knowledge Sharing is featured in this month’s Making a difference edition.

Thanks to IFAD colleagues for making our work known!

 

Think piece on ICT-enabled collaboration (from Science Forum) published on Web2forDev website

The Knowledge Sharing in Research Project Leader Nadia Manning-Thomas recently developed a think-piece for the Science Forum, held in Wageningen, The Netherlands, 16th and 17th June 2009.

The think-piece and presentation based on it given during the  Science Forum, were part of the background material contracted by the conveners of the Science Forum Workshop 3:  ICTs transforming agricultural science, research & technology generation.

The think-piece was found to be very interesting by a number of participants and it was asked whether this piece could be ‘re-published’ in other places.

Therefore, it is now available on the Web2forDev: Web2.0 for development gateway (website). To view the think piece–see the full article

Title and Opening part of the article:

Changing the Emperor: ICT-enabled collaboration transforming agricultural science, research and technology into an effective participatory and innovations system approach

The CGIAR Centres and Programs with their many partners are together creating a wealth of knowledge to help increase agricultural productivity and improve livelihoods of poor communities, primarily in developing countries. The knowledge the CGIAR produces is vital to addressing and finding solutions for food (in)security around the world.  However, despite the creation of this wealth of knowledge, certain obstacles to uptake and impact of agricultural research remain. Many of these obstacles are related to the way in which knowledge and innovation are treated within the research process.

To view the think piece–see the full article