Nancy White is an amazing woman. Nancy helped us to set up the KS toolkit, and also “her job is done”, we benefit from her continuous input and energy to move projects forward that are close to her passion. Have a look at the KS toolkit. It has now a new section with links to glossaries that can help to find our way through the KM terminology jungle. Nancy says: “There are a lot of technical terms related to tools and method. What makes sense to one person, is jargon for another. Instead of creating (or recreating) a new glossary, we decided to link to some other good existing glossaries. If you know of a good glossary, please add the link!