Most participants who so far filled out the pre-workshop survey are working in the area of communications, but capacity building, IT, and research are also and equally represented.

When asked about their expectations, most participants are looking for a better understanding of KS tools, methods, and processes. But the expectation of networking and sharing among like-minded colleagues is almost as important. Furthermore, participants would like to acquire specific skills, understand which KS tool or method to apply to specific user groups, and get a more general overview of KS theory and practice. Fewer users are looking for input to KS strategy development.

Participants want to learn how to use KS tools and methods effectively. They want their project / research / organizational / Web-based communication become innovative, better, and different.